Security Notice
Important Security Notice Regarding Payments and Credit Card Information
Fraud attempts related to hotel bookings are increasing worldwide. Cybercriminals may impersonate hotels or booking platforms and contact guests via email, SMS, WhatsApp, or messaging systems within booking portals.
Thessoni classic & home Zurich will never request credit card details, passwords, or payment information via WhatsApp, SMS, QR codes, or external payment links.
Official Communication Channels
- All communication is conducted exclusively through official email addresses ending with @thessoni.com.
- Alternatively, communication may take place through the booking platform used for your reservation.
- Payments are processed exclusively through our official and secure payment channels.
What Should You Do If You Receive a Suspicious Message?
Never click on unknown payment links and never share your credit card details with third parties.
If you receive a suspicious message or are unsure whether a request is genuine, please contact us directly:
Boutiquehotel Thessoni classic & Residence Thessoni home
info@thessoni.com
+41 44 870 88 88